I sent the video for rendering and it won't load it, the wi-fi connection is strong but despite this it ate the seconds I bought but the video doesn't come out it continues to give me "in progress..." If I delete it, will the seconds be regenerated or not?
Comments(1)
Homestyler support 9 September
Hello, we feel sorry to tell you that if you delete the videos which are in progress of rendering, the seconds will not be returned:) And if your video takes long time to render, we suggest you clear the cache to check again:)
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