I didn't manage to turn off the subscription auto-renewal because I don't plan to use the service anymore. The money was charged. Please issue a refund.

Hello,We have cancelled and made the refund to you, the process will be completed in a week, please check later. And we recommend that you do not submit a refund dispute on your own, as this will significantly delay the time it takes for you to receive the refund, and you may have to wait up to one month.